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A single point for mobile users

Client: Singlepoint

Singlepoint 4U (Ltd) is the UK's largest independent airtime service provider and one of Britain's fastest-growing companies. Singlepoint is reputed most for it's commercial astuteness, and it's huge presence in the independent sector owes much to the competitive service that it offers to over 1.6 million mobile phone users.

We needed an agency that was an extension of our marketing team - Mavada delivered time after time.
Stephen Henry
New Media manager

Mavada were commissioned by Singlepoint to design and build a website that would primarily reduce the number of customer enquiries received by their increasingly busy call centre. As such the new website was regarded as a key component in their long-term customer relationship strategy.

The website provides Singlepoint customers with a bank of information to satisfy their mobile phone and network enquiries. In addition registered users can login and update their account details securely, including their billing details and personal circumstances -with immediate effect. The user-friendly content management system developed in tandem with the website allows Singlepoint personnel to quickly and easily maintain the website in-house, allowing them to react quickly to customer requirements.

Mavada will now be working closely with Singlepoint to ensure their customers are up-to-date with the very latest in mobile technology.

Stephen Henry, New Media Manager of Singlepoint4U Ltd said,
"We needed to find a web consultancy that could work alongside our marketing department delivering high quality web solutions to tight deadlines - and Mavada have delivered time after time.

They designed & built a fully content-managed website that handles large volumes of traffic and is also continuing to help us generate revenue online. We're working with Mavada to implement our Emarketing strategy over the next year and look forward to reaping the benefits of this new medium."

Click here to take a look at the Singlepoint website

What's next?
If you would like to find out more about this project or how we helped this business get in touch today as we'd love to discuss how we can help you work smarter - not harder!

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